Privacy Policy

​Privacy Policy

Thank you for visiting the Ministry of Industry, Commerce, and Tourism Website (www.moic.gov.bh), which is owned and maintained by the Ministry of Industry, Commerce, and Tourism (MOICT). The section below describes our privacy policy and how we handle and collect information when you visit the portal.

In this privacy policy statement, the words "we", "our", and "us" refer to the Ministry of Industry, Commerce, and Tourism. “You” and “your” refers to the user of the website, which is the Ministry of Industry, Commerce, and Tourism website established at the URL www.moic.gov.bh.

Collection and Usage of Personal Information

You may be asked to provide us with your personal data (such as – but not limited to – email address, phone number, ID card number, etc.). This information may be requested while filling out an online form, participating in a survey, or when contacting us via email. It may be utilised when responding to your messages, or it may help us answer your requests.

In certain situations, MOICT may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

The information with which you provide us may be shared with another government institution or entity in the event that answering your questions requires their input and feedback, or where your details are otherwise are required by law (for instance, to comply with a subpoena or similar legal processes). Any information you supply us with will not be used for commercial marketing; instead, it will be utilised for purposes such as:

·       To answer customer service requests.

·       To update you about the release of new services available from MOICT.

·       To improve www.moic.gov.bh and its related services.

·       To request feedback from you.

 If you notice any discrepancy in your data (held by us), please update it so that it remains current and correct. We will retain your personal data only as necessary for the effective delivery of public services and to comply with legal obligations that are mandated by law, which is to provide any necessary information about fraudulent transactions or in accordance with international anti-money laundering (AML) regulations. Personal data will also be retained to assist in resolving any related service disputes raised by you. Our portal offers features that facilitate sharing with social media websites; please be aware that any information you provide in these areas may be read, collected, and used by others who access them (except the confidential data you use when accessing social media websites). To request the removal of your personal information from our database, you may contact us at info@moic.gov.bh. In some cases, we may not be capable of removing your personal information, in which case we will certainly inform you, along with the reason.

Selling your personal information to third parties is out of the question; however, we may provide your personal data to companies that provide certain services in order to help us with our business activities. These companies are authorised to use your personal information only as necessary so as to provide these services to us.

Choice/Opt-Out

You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these sent emails, or you may contact us at info@moic.gov.bh.

Tracking Technologies

The Ministry and its partners – namely, government websites, affiliates, or analytics and service providers, use technologies such as cookies, beacons, tags and scripts. These technologies are utilised to analyse trends, administer the site, track users’ movements around the site and for the purpose of gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.

We use cookies to remember users’ settings – for instance, language preference – and for authentication. Users can control the use of cookies at an individual browser level. If you reject cookies, you may still use the website, but your ability to access some features or areas of the site may be limited.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser types, internet service providers (ISP), referring/exit pages, operating systems, date/time stamps, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve our marketing practices, analytics, or site functionality.

Local Storage Object (HTML5)

We use local storage objects (LSOs) such as HTML5 content information and preferences. Those third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

Social Media Widgets

Our website includes social media features (such as the Facebook ‘Like’ button) and widgets (such as the ‘Share this’ button). These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company that provides them.

Linking Policy

The Ministry of Industry, Commerce, and Tourism website links to many websites that have been created and maintained by other public and/or private organisations. The website www.moic.gov.bh​ provides these links as a service to our users. When users link to an outside website, they are leaving the Ministry of Industry, Commerce, and Tourism website and are subject to the privacy and security policies of the owners/sponsors of the external website(s). We encourage you to carefully read the privacy policy of any website you visit.

Security

To safeguard your personal data, the electronic storage and transmission of personal data will be secured using appropriate security technologies. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at info@moic.gov.bh​.

Changes to this Privacy Statement

If we decide to change our privacy practices, we will post those changes to this privacy statement, the home page and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances – if any – we might disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we change how we use your personally identifiable information, we will notify you here, via email, or by means of a notice on our home page.

Questions/Comments on the Above Material

Questions or comments regarding the contents above may be directed to:

The Ministry of Industry, Commerce, and Tourism
2nd floor, Gate Building, Bahrain Financial Harbour
Manama
Kingdom of Bahrain

Alternatively, you may contact the ministry by email at info@moic.gov.bh​, or by postal mail at PO Box 5479, Kingdom of Bahrain.