Privacy Policy
Thank you for
visiting the Ministry of Industry and Commerce Website (www.moic.gov.bh), which is owned and maintained by the Ministry
of Industry and Commerce (MOIC). The section below describes our
privacy policy and how we handle and collect information when you visit the
portal.
In this privacy
policy statement, the words "we", "our", and "us"
refer to the Ministry of Industry and Commerce. “You” and “your”
refers to the user of the website, which is the Ministry of Industry and Commerce website established at the URL www.moic.gov.bh.
Collection and
Usage of Personal Information
You may be asked
to provide us with your personal data (such as – but not limited to – email
address, phone number, ID card number, etc.). This information may be requested
while filling out an online form, participating in a survey, or when contacting
us via email. It may be utilised when responding to your messages, or it may
help us answer your requests.
In certain
situations, MOIC may be required to disclose personal data in response to
lawful requests by public authorities, including meeting national security or
law enforcement requirements.
The information with
which you provide us may be shared with another government institution or
entity in the event that answering your questions requires their input and
feedback, or where your details are otherwise are required by law (for
instance, to comply with a subpoena or similar legal processes). Any
information you supply us with will not be used for commercial marketing;
instead, it will be utilised for purposes such as:
· To answer
customer service requests.
· To update you
about the release of new services available from MOIC.
· To improve www.moic.gov.bh
and its related services.
· To request
feedback from you.
If you notice any discrepancy in your data (held
by us), please update it so that it remains current and correct. We will retain
your personal data only as necessary for the effective delivery of public
services and to comply with legal obligations that are mandated by law, which
is to provide any necessary information about fraudulent transactions or in
accordance with international anti-money laundering (AML) regulations. Personal
data will also be retained to assist in resolving any related service disputes
raised by you. Our portal offers features that facilitate sharing with social
media websites; please be aware that any information you provide in these areas
may be read, collected, and used by others who access them (except
the confidential data you use when accessing social media websites). To request
the removal of your personal information from our database, you may contact us
at info@moic.gov.bh. In some cases, we may not be capable of removing your
personal information, in which case we will certainly inform you, along with
the reason.
Selling your
personal information to third parties is out of the question; however, we may
provide your personal data to companies that provide certain services in order
to help us with our business activities. These companies are authorised to use
your personal information only as necessary so as to provide these services to
us.
To view the Protecting Personal Data law, please click the link below:
Law No. (30) of 2018 regarding Issuing the Protecting Personal Data law
Choice/Opt-Out
You may choose to
stop receiving our marketing emails by following the unsubscribe instructions
included in these sent emails, or you may contact us at info@moic.gov.bh.
Tracking
Technologies
The Ministry and its
partners – namely, government websites, affiliates, or analytics and service
providers, use technologies such as cookies, beacons, tags and scripts. These
technologies are utilised to analyse trends, administer the site, track users’
movements around the site and for the purpose of gathering demographic
information about our user base as a whole. We may receive reports based on the
use of these technologies by these companies on an individual as well as an
aggregated basis.
We use cookies to
remember users’ settings – for instance, language preference – and for
authentication. Users can control the use of cookies at an individual browser
level. If you reject cookies, you may still use the website, but your ability
to access some features or areas of the site may be limited.
Log Files
As is true of
most websites, we gather certain information automatically and store it in log
files. This information may include Internet Protocol (IP) addresses, browser
types, internet service providers (ISP), referring/exit pages, operating systems,
date/time stamps, and/or clickstream data. We may combine this automatically
collected log information with other information we collect about you. We do
this to improve the services we offer you, and to improve our marketing practices,
analytics, or site functionality.
Local Storage
Object (HTML5)
We use local storage
objects (LSOs) such as HTML5 content information and preferences. Those third
parties with whom we partner to provide certain features on our site or to
display advertising based upon your web browsing activity use LSOs such as HTML
5 to collect and store information. Various browsers may offer their own
management tools for removing HTML5 LSOs.
Social Media
Widgets
Our website
includes social media features (such as the Facebook ‘Like’ button) and widgets
(such as the ‘Share this’ button). These features may collect your IP address,
which page you are visiting on our site and may set a cookie to enable the feature
to function properly. Social media features and widgets are either hosted by a
third party or hosted directly on our site. Your interactions with these features
are governed by the privacy policy of the company that provides them.
Linking Policy
The Ministry of
Industry and Commerce website links to many websites that have been
created and maintained by other public and/or private organisations. The
website www.moic.gov.bh provides these links as a service to our users. When
users link to an outside website, they are leaving the Ministry of Industry and Commerce website and are subject to the privacy and security
policies of the owners/sponsors of the external website(s). We encourage you to
carefully read the privacy policy of any website you visit.
Security
To safeguard your
personal data, the electronic storage and transmission of personal data will be
secured using appropriate security technologies. The security of your personal
information is important to us. We follow generally accepted standards to
protect the personal information submitted to us, both during transmission and
once it is received. If you have any questions about the security of your
personal information, you can contact us at info@moic.gov.bh.
Changes to this
Privacy Statement
If we decide to
change our privacy practices, we will post those changes to this privacy
statement, the home page and other places we deem appropriate, so that you are
aware of what information we collect, how we use it, and under what
circumstances – if any – we might disclose it.
We reserve the
right to modify this privacy statement at any time, so please review it
frequently. If we change how we use your personally identifiable information,
we will notify you here, via email, or by means of a notice on our home page.
Questions/Comments
on the Above Material
Questions or
comments regarding the contents above may be directed to:
The Ministry of
Industry and Commerce
5th floor, Financial Harbour Gate – Bahrain Financial Harbour
Manama - Kingdom of Bahrain
Alternatively,
you may contact the ministry by email at info@moic.gov.bh, or by postal mail at
PO Box 60667, Kingdom of Bahrain.