Service Centers
- Service Level Agreement (SLA) (92.91 KB, 1 Page, PDF)
- Metals Assay Centre - Customer Service Charter (534.62 KB, 2 Pages, PDF)
- Costumers Satisfactions Surveys and Communications Channels with Metals Assay Centre (607.36 KB, 3 Pages, PDF)
- The Metals Assay Center contribution to Implementing Strategic Pillars (316.71 KB, 3 Pages, PDF)
5. Client Guidelines - Instructions and Required Documents:
- Fees of Precious Metals Analysis and Hallmarking (534.62 KB, 2 Pages, PDF)
- Terms and Conditions for hallmarked items (236.55 KB, 4 Pages, PDF)
- Instructions and Required Documents (1.19 MB, 8 Pages, PDF)
6. Developmental Procedures Based on Feedback Reports from Communication Channels (209.87 KB, 2 Pages, PDF)
Statistics:
Metals Assay Centre Statistics
Contact number for Bahrain Investors Center:
Work time: Sunday - Thursday from 7:30 - 2:00
Location: Bahrain Financial Harbour- Seafront - Second Floor
Site Map: https://www.google.com/maps/place/
Center’s contact number: +97317574909
Email: metalgem@moic.gov.bh
- Service Level Agreement (SLA) (116.31 KB, 1 page, PDF)
- Customer Service Charter (237.29 KB, 3 pages, PDF)
Costumers Satisfactions Surveys and Communications Channels with Consumer Protection Center (701.1 KB, 4 pages, PDF)
The Consumer Protection Center contribution to Implementing Strategic Pillars (334.48 KB, 3 pages, PDF)
Client Guidelines - Instructions and Required Documents:
- Guidelines for Customers to Address consumer complaints commercial sector and dispute resolution services with consumers Guideline (171.68 KB, 3 pages, PDF)
Guidelines for Customers to Request Subsidized Flour (169.10 KB, 3 pages, PDF)
Guidelines for Customers for Marketing Campaigns Services and Marketing Campaigns Violation Removal (484.93 KB, 2 pages, PDF)
Guidelines for Customers for Submitting Inquiries Related to Promoting and Protecting Competition (178.26 KB, 1 page, PDF)
Guidelines for Customers for Eldery and disabled services (134.16 KB, 1 page, PDF)
6. Developmental Procedures Based on Feedback Reports from Communication Channels (227.14 KB, 2 pages, PDF)
Statistics:
Consumer Protection Statistics
Consumer protection center information:
- Work time: Sunday - Thursday from 7:30 - 2:00
- Location: Bahrain Financial Harbour - 5th Floor
- Site Map: https://www.google.com/maps/place/
- For Inquires: 17007003
- Service Level Agreement (SLA) (116.6 KB, 1 page, PDF)
- Customer Service Charter (237.34 KB, 3 pages, PDF)
- Costumers Satisfactions Surveys and Communications Channels (627.75 KB, 3 pages, PDF)
- The Bahrain Investors Center contribution to Implementing Strategic Pillars (418.04 KB, 3 pages, PDF)
- Client Guidelines - Instructions and Required Documents (134.09 KB, 1 page, PDF)
- Developmental Procedures Based on Feedback Reports from Communication Channels (314.7 KB, 2 pages, PDF)
Statistics:
Bahrain Investors Center Statistics
Contact number for Bahrain Investors Center:
Work time: Sunday - Thursday from 7:30 - 2:00
Location: Bahrain Financial Harbour- Seafront - Second Floor
Site Map: https://www.google.com/maps/place/
Center’s contact number: +97380008001
WhatsApp contact number: +97317111206
Email: ir@moic.gov.bh
- Service Level Agreement (SLA) (110.72 KB, 1 page, PDF)
- Customer Service Charter (237.34 KB, 3 pages, PDF)
Contact number for Saudi Investor Center:
Working Hours: Sunday - Thursday from 7:30 - 2:00
Location: Bahrain Financial Harbour- Seafront - Second Floor
Site Map: https://www.google.com/maps/place/
Center’s contact number: +97380008001
WhatsApp contact number: +97317111206
Email: sic@moic.gov.bh
- Service Level Agreement (SLA) (110.72 KB, 1 page, PDF)
- Customer Service Charter (237.34 KB, 3 pages, PDF)
Contact number for Emarati Investor Center:
Work time: Sunday - Thursday from 7:30 - 2:00
Location: Bahrain Financial Harbour- Seafront - Second Floor
Site Map: https://www.google.com/maps/place/
Center’s contact number: +97380008001
WhatsApp contact number: +97317111206
Email: ir@moic.gov.bh
